Fraud and error

Here, you’ll find essential tools, templates, and insights to help you proactively manage fraud risks: access our fraud and error resource hub.

• Due diligence: ensure that installers and households meet scheme eligibility criteria
   
• Administration and audit process: the grant recipient must have “sound administration and audit process including internal financial controls to safeguard against fraud”
   
• Notify delivery partner: in case of suspected fraud or error, notify the delivery partner via the Single Point of Contact (SPOC)
   
• Monthly reporting: include relevant information on fraud and error in monthly grant recipient submissions
   
• Drafting a fraud management plan: alongside a fraud risk assessment, a fraud management plan is mandatory for all projects receiving funding through the HUG2 scheme

Monthly submission of fraud and error information allows you to report potential fraud risks or fraudulent activity to the Delivery Partner (DP) for support.

Reports of fraud and error will help Salix and the department to understand what level of fraud or error is affecting the scheme.

This will enable you to escalate issues relating to fraud or error.

Report to be submitted by 10th working day of the month and must cover the previous month. 

Where concerned, you should raise any potential fraud with your SPOC as soon as possible. 

You will submit this report via the risk register which feeds into the Data Management System (DMS) as part of your standard monthly reporting.